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ما يتعرض له القادة والموظفون من ضغوط هائلة ينال من قدرتهم على التفاعل والتواصل الإنساني، وكذلك ما يفترض أن يتحلوا به من حد أدنى من اللطف. ويركن كثير منا إلى هذه العواطف الغريزية، لأن كسب محبة الناس أيسر. وقلما تجد من يود أن يترك انطباعاً سلبياً عن نفسه. ولكن من المتوقع من القادة اتخاذ القرارات الصعبة التي تخدم مصلحة الشركة أو فريق العمل. إن اللطف الأكثر من اللازم يعطي انطباعاً بالكسل والافتقار إلى الكفاءة وعدم تحمل المسؤولية، وهو ما قد يضر بالموظفين وبالشركة. ولا يحدّثك مثل خبير: قبل بضع سنوات، أقدم أحد كبار الموظفين لديّ على تعيين خاطئ. ولأنه لا…
تمت عملية الاشتراك بنجاح
إغلاق
عذراً،
أنت مشترك مسبقاً بالنشرة البريدية
إغلاق
وفّر 50٪ من خلال الاشتراك السنوي في مجرة واحصل على تصفح لا محدود لأفضل محتوى عربي على الإنترنت.
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